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CONTACT & FAQs / QUESTIONS WELCOME

Big question.
Little question.
Say hello.

Finding your first Nest? Bringing your teaching online? Planning something for your community? Let’s get you to the right conversation.

A GOOD PLACE TO START

What brings you here?

A little context helps us point you in the right direction.

Prefer a different hello?

Reach the Pingerbird team directly.

For an issue, include the Nest or competition link, what happened, and your device or browser.

LET’S CLEAR A FEW THINGS UP

Good questions.Straight answers.

Start with a topic, or search for the thing on your mind.

Getting started

A quick introduction to Pingerbird.

What is Pingerbird?

Pingerbird is a social learning platform connecting education creators and learners through Nests, quizzes, facts, fill-in-the-blanks and competitions. This website helps you discover the platform; the web app is where you create and take part.

Can I use Pingerbird in my browser?

Yes. Open the Pingerbird web app in your browser for learning and creator tools. Sign in there when prompted for joining, creating content or other account actions.

Where can I get the mobile app?

Use the official Pingerbird listings on Google Play for Android or the App Store for iPhone. You can also use the web app in your browser.

What can I do on this website?

Explore public Nests, read their basic details, learn about creators and partnerships, and find help. Nest content, joining, quiz attempts and creator tools live in the web app. A public Nest overview’s Open in web app button takes you to that same Nest.

Learning & Nests

Find your people and your next subject.

What is a Nest?

A Nest is a creator’s learning community on Pingerbird. Its public overview shows the name, description, creator, subjects and available joining details. Open it in the web app to explore its learning content.

How do I join a Nest?

Find a Nest through Explore Nests or a link shared by its creator. On the public overview, choose Open in web app. Follow the joining steps there and review any access or payment terms shown for that Nest.

Are all Nests free to join?

Some Nests are free and others have a joining price. Check the public overview for the available price, then confirm the current access and payment terms in the web app before joining.

Where do I find the posts and attempt quizzes?

Open the Nest in the Pingerbird web app. The public website shows basic Nest information for discovery; posts, learning activities and quiz attempts happen in the app.

For creators

Give your knowledge a place to grow.

How do I start creating on Pingerbird?

Visit For Creators for an introduction, then open the web app and sign in to explore the creator tools and set up your Nest. Contact us if you need help getting started.

What can I share with learners?

Quizzes, facts and fill-in-the-blanks are core learning formats. Use the available creator tools in the app to ask questions, explain ideas and help your audience revisit concepts.

Can I bring my existing audience?

Yes. Share your Nest link on the channels you already use, such as Instagram, Telegram or WhatsApp. People can read the basic public overview, then open the matching Nest in the web app for content and joining options.

Competitions & support

Plan a challenge, or get a hand with a problem.

Can my institute or community host a competition?

Education creators, coaching institutes and learning communities can talk to us about co-hosting a competition. Share your subject, audience and idea with the team; discuss the format, prize, costs and partnership terms before announcing an event.

What should I include when reporting a problem?

Tell us what you were trying to do, what happened, and your device or browser. Include the Nest or competition link and a screenshot if it helps explain the issue. Email the team using the contact options on this page.

Who can help with a payment or refund question?

Email support with the item you paid for, the payment date and the transaction reference. The team can review your question against the published policy and the applicable purchase terms.

How do I ask about my account or personal data?

Contact support@pingerbird.com for account assistance or requests about your personal data. Our privacy policy explains the data-related rights and contact details published for Pingerbird.

STILL A LITTLE CURIOUS?

Keep the conversation going.

If the answer isn’t here, tell us what’s on your mind.

Write us an email